Whale swim questions answered

FREQUENTLY ASKED QUESTIONS

got questions?we’ve got answers.

• When is the best time of year to see whales?

  From June to November on the east coast of Australia. Behaviours change throughout the season. If you want to try see mothers and calf’s, come in late October November. The best time to swim with whales is between the months of August to October

• How close do we get?

  We have a lot of rules and regulations to follow in regard to watching and swimming with whales. Must stay at least 100m from a whale and 30m approach for swimming. Luckily though, the whales never get a copy of these regulations, so if they want to come to us, which they often do. That’s fine!

• Will I get wet?

  Possibly, but it’s all part of the adventure. If you have booked a swim tour or snorkel, then yes defiantly

• Where does the tour depart from?

  We are departing from:

  NSW Tours: 139 Chinderah Bay Dr, Chinderah NSW 2487.

  Look for the big trailer parked along the river, and your friendly crew!

• How long does the tour go for?

  The whale watch tours are approx. 2 ½ hours from departure. Our whale swim tours are approx. 3 ½ hrs from departure

• What do I need to bring?

  It is colder out on the water so come prepared with layers. We recommend:

  • Beanie, warm jumper/ jacket 
  • Spray jacket/ Rain coat 
  • Sunglasses and hat
  • Camera, Gopro etc
  • Drinking water
• What should I wear?

  Make sure you wear multiple layers, it gets a lot colder out on the water. We recommend a long sleeve shirt, a jumper and a jacket. Make sure to bring a Hat as well. Please referred to our what to bring section

• I might get seasick. What happens then?

  Seasickness is a common disturbance of the inner ear - affecting your sense of balance and equilibrium. If you think you’re prone to seasickness or motion sickness, we do advise that you consult your doctor or pharmacist and purchase your own seasickness tablets prior to joining us. However if you forget we have seasickness tablets available for purchase before we depart on your ocean adventure.

• Do I have to purchase tickets in advance?

  Whale swimming and Whale Watching must be paid in full 24hrs prior to departure. But, please call us if not within this time frame as we may have some spare seats for our next tour.

• What if the trip is cancelled due to bad weather?

  Unfortunately, Mother Nature plays a big role in whether or not we run the tour. If we cancel due to the weather, you will have the option of booking on another day! Please read our terms & Conditions in regard to refunds.

• Can I book a private charter?

  Yes, Private charters are available. Please call or email us for availability.

• Daylight Savings Time! We run on QLD time

  Please note we operate on QLD time! 

  This is one hour behind NSW.

  (daylight saving applicable from October to April)

• How old do I need to be to swim with whales?

  The minimum age is 15 years. Anyone under 18 must be accompanied by a parent or guardian.

• Do I need to be a strong swimmer?

  Yes. You must be able to swim unassisted, and snorkelling experience is necessary. Our terms ask you to confirm you are a competent strong swimmer able to swim in open ocean conditions.

• How many people are in the water?

  A maximum of 9 swimmers, accompanied by an experienced guide, with in-water support from the crew.

• Is a swim guaranteed?

  We guarantee whale sightings from the boat, but we cannot guarantee you will swim with them: the whales swim with us if they choose. If there is no swim, our FAQ offers 50% off your next swim adventure. If you see no whales from the boat, you can rebook within 12 months free of charge.

• How much does it cost to swim with whales?

  $399 per person (15 years and over). A private charter for 1 to 9 passengers is $3,299; call us to book.