Whale watching questions answered

FREQUENTLY ASKED QUESTIONS

got questions?we’ve got answers.

• When is the best time of year to see whales?

  From June to November on the east coast of Australia. Behaviours change throughout the season. If you want to try see mothers and calf’s, come in late October November. The best time to swim with whales is between the months of August to October

• When is the best time of day to see whales?

  There is no best time of day to see whales, it’s up to you.

• How close do we get?

  We have a lot of rules and regulations to follow in regard to watching and swimming with whales. Must stay at least 100m from a whale and 30m approach for swimming. Luckily though, the whales never get a copy of these regulations, so if they want to come to us, which they often do. That’s fine!

• Where does the tour depart from?

  We are departing from:

  NSW Tours: 139 Chinderah Bay Dr, Chinderah NSW 2487.

  Look for the big trailer parked along the river, and your friendly crew!

• How long does the tour go for?

  The whale watch tours are approx. 2 ½ hours from departure. Our whale swim tours are approx. 3 ½ hrs from departure

• What type of boat is this?

  RIB-Rigid Inflatable Boat, originally designed and built as rescue craft and patrol vessels and are driven by 2x 250hp engines.

• How is this vessel different to other whale watching vessels?

  Our boat here at Cooly Eco Adventures is custom built for offshore adventure, with safe and secure seating and 360 degree viewing it is quite a thrill ride. Small groups allows us to give you a more personalised experience and you won’t have to fight anyone for the best spot.

• What do I need to bring?

  It is colder out on the water so come prepared with layers. We recommend:

  • Beanie, warm jumper/ jacket 
  • Spray jacket/ Rain coat 
  • Sunglasses and hat
  • Camera, Gopro etc
  • Drinking water
• What should I not bring?

  Due to limited space onboard, we provide dry bags for you so you can easily access your belongings. like your camera etc as well as the seats open up to store valuables such as wallet phones etc Unfortunately, no Backpacks or large bags allowed onboard.

• I might get seasick. What happens then?

  Seasickness is a common disturbance of the inner ear - affecting your sense of balance and equilibrium. If you think you’re prone to seasickness or motion sickness, we do advise that you consult your doctor or pharmacist and purchase your own seasickness tablets prior to joining us. However if you forget we have seasickness tablets available for purchase before we depart on your ocean adventure.

• Do I have to purchase tickets in advance?

  Whale swimming and Whale Watching must be paid in full 24hrs prior to departure. But, please call us if not within this time frame as we may have some spare seats for our next tour.

• What if the trip is cancelled due to bad weather?

  Unfortunately, Mother Nature plays a big role in whether or not we run the tour. If we cancel due to the weather, you will have the option of booking on another day! Please read our terms & Conditions in regard to refunds.

• Can I book a private charter?

  Yes, Private charters are available. Please call or email us for availability.

• Daylight Savings Time! We run on QLD time

  Please note we operate on QLD time! 

  This is one hour behind NSW.

  (daylight saving applicable from October to April)